Negative Yelp Reviews Could Kill Your Business - The Great American Small Business Challenge | The Great American Small Business Challenge

This blog was submitted by http://yelpmediation.com/.

Negative Yelp reviews are notorious for killing business. Don’t be another one of its unwitting victims. There may be no slam-dunk way to remove a negative Yelp review, yet, but you can do much to encourage positive ones. If the latter is something you’re interested in, it’s time to talk with a company like Yelp Mediation. A company like that can put you on the right track when it comes to promoting the actual writing of positive reviews by your many satisfied customers.

It’s been observed, and remarked upon many times, that bad experiences give customers extra impetus to share or write about it. On the other hand, someone can have a perfectly satisfactory experience, or even an extraordinarily positive one, but remain content with just feeling thankful — the urge to write about it in a public forum will be completely missing. What’s going on? Something for the behavioral analysts to ponder over, no doubt. But by being in touch with experts knowledgeable about such phenomena, from a business perspective, you can get (or keep) a competitive advantage. Really, who doesn’t want more positive reviews?

These same experts may also be able to intercede on your behalf with the authors of your pesky negative reviews. This type of service is certainly within the capacities of Yelp Mediation. Give it a try.